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Assembly and Troubleshoot

No. You can purchase as a guest. If you create an account, you will be informed about our current and discounted products.

Stripe Pay payment method, one of the most reliable payment platforms, is used on our site. You can buy safely with your credit card.

All products have high safety quality certification. All products are made with european standards that match U.S - CANADA quality and standards as well

Yes, each model has spesific assembly instructions. Assembly guides is inside the boxes also you can demand from by e-mail. Some products have assembly video. Car bed assembly takes only 20-35 minutes.

If you do not satisfied with your purchased furniture. You can return it and take your Money back. Please visit Return policy page for more information.

Please email us. Contact: sales@kidsfurniturestore.ca

How should I prepare for the assembly?

Please be careful when using power tools and always wear gloves and protection gear. Always assemble on the flat surface, preferably on carpet. Do not try to assemble the big furniture items alone (2 person required). Take your time and make sure you follow the steps one by one in the assembly booklet. If you skip a step you might need to un-assemble the whole product in order to fix it, or you might even damage the item. So please be patient. 

Where can I find the assembly booklet or videos? 

Please refer to your assemble booklets or assembly videos for a correct installation. You can find them in the product descriptions of corresponding product pages of our website.

You can check out our Assembly Videos here

What if an hardware is missing or damaged?

Please contact us with the photo of the missing hardware from the assembly booklet from the Support Chat or email to info@mycarbeds.com or call us at +90 535 102 80 80 We will send you the missing hardware and depending on the stock you may receive it between 3-10 days. 

What if something is broken during the assembly?

Please contact us immediately with the photo of the broken piece. We will supply you the spare part free of charge, however we may need to charge you the shipping fee depending on the parts size. 

Can you guide my assembly over the phone?

Unfortunately at the moment we cannot give you assembly help over the phone because there is no way to see what you are doing and guiding you. We can only forward you the necessary assembly booklets or videos.